Dealing with no shows in medical practice: How missed appointments affect the healthcare system and ways to address it

No-shows or missed medical appointments have been a thorn in the side for many health professionals, all over the world for many years. A lot of research has been conducted into the problem and various solutions are being applied.

Think of all kinds of messages in the waiting room or a no-show fee. In several European countries, currently, there is a political discussion about legislation around no-show fees. 

But what do we really know about no shows?

  • How often does it occur?
  • What causes no shows?
  • What’s the impact of missed appointments: on patients, on healthcare providers and on the system?
  • Strategies to reduce no shows: what works and what does not work?
  • What trends do we see in tackling no shows? 

Check out the presentation we made for you on this subject.

It is clear that avoiding and limiting medical appointments is a matter of ‘personalized health’: it’s about customizing health strategies and treatments to an individual’s unique health needs and goals. One size fits all solutions do not work (anymore) in a modern digital society.

What else can you do if you find this presentation interesting?

Missed appointments and no-shows infographic by dashplus

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